Healthcall, LLC - An advanced system of information management and communications technologies designed to provide better, more informed communication between patients and their healthcare providers.

HealthCall HME answers the need for staying in touch with patients, refilling supplies, and meeting compliance requirements.

HealthCall HME provides real-time population management tools and intelligent patient outreach to automate the routine interaction necessary within a variety of homecare provider services.

Automating Patient Communication

HealthCall HME contacts patients via multiple phone numbers, email, web, postal mail, and alternate contacts. Patients reply in a manner most convenient to them. The bilingual automated patient response system acts as an extension of care team members, intuitively guiding the patient through the quick process of compliance and reordering their supplies.

Providing an intuitive and comfortable experience encourages patient adherence and helps reduce errors.

Advanced Patient Outreach

• Automates supply replenishment and compliance tasks
• Enables management-by-exception, saving time
• Schedules proactive compliance outreach
• Creates patient-specific customizable care plans
• Supports a broad range of homecare services
• Maintains full transaction documentation, tracking, and history
• Contacts patients via multiple phone numbers, email, text/sms, web, fax, and postal mail

Large Population Management

HealthCall makes it easy to improve your quality of service to larger populations. Using a myriad of criteria including a patient's disease, disease state, insurance, and therapy, HealthCall reaches out to patients on a periodic basis. As patients respond to their health assessments, compliance documentation is created automatically.

Relationship Management

Along with gathering supply order, compliance, and clinical information, HealthCall HME provides transaction-based logging of all interactions, changes, and staff collaboration.

New Standard of Care

HealthCall HME encourages adherence, automates routine interactions, facilitates supply replenishment, and enables a continuity of care with providers.

Comprehensive Reporting

Summary statistics and detailed analytics help refine processes and improve efficiency.

Example metrics include: outreach transactions, monthly summaries, exception reports, shipment notifications, letter generation, and population growth.