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HealthCall solutions are used to automate routine interactions and complex workflows between patients, providers, and payers. Healthcare professionals throughout the US healthcare system use HealthCall solutions to enable the communication of more timely and relevant health information. HealthCall incorporates multiple outreach modalities including voice, email, text messaging, web, facsimile, and physical letters (delivered via the United States Postal Service).
Within disease management and wellness programs, HealthCall enables improved clinical management and more frequent patient communication while reducing the time and resource burden on the provider. In addition to keeping electronic health records up to date, the patient outreach and collaboration tools support preventive care objectives and successfully encourage patients to take an active role in managing their own care.
HealthCall is designed for use within the Medical Home model and facilitates the coordination of efforts of care professionals while maintaining HIPAA compliance. The extensive patient-centric business logic enables large, multi-site, national deployments scalable for use by multi-state providers, government, and private payers.
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