Healthcall, LLC - An advanced system of information management and communications technologies designed to provide better, more informed communication between patients and their healthcare providers.

Home Medication Management
Medical Compliance E-mail

The frequent interaction enabled by HealthCall® encourages the patient to comply with their prescribed treatment and maintain a healthier lifestyle.

Achieving medical compliance is one of the most significant challenges facing healthcare today. The Institute on Healthcare Improvement at Harvard University determined that 45% of Americans are not receiving optimal therapy.

HealthCall® is designed to measure compliance to medical therapy, track metrics, (such as weight, blood sugar, blood pressure, etc.), and identify and monitor symptoms. The frequent interaction enabled by HealthCall® encourages the patient to comply with their prescribed treatment and maintain a healthier lifestyle.

The automated interaction with the patient is perceived as increased communication and results in a greater awareness and increased compliance.

  • Effectively manage large populations
  • System documents patient progress
  • Heightens patientʼs awareness
  • Increases compliance

Medication therapy management is a central component to the care of patients diagnosed with a chronic disease. Increased communication, coordinated interventions, and individualized care plans embodied in the HealthCall® solution are documented to dramatically improve medication compliance.

HealthCall® tracks self-reported daily medication usage as in the DeBusk study; however, HealthCall® employs an automated collection method whereas the DeBusk study staffed nurses who manually called the patients (Figure 2).

Percent of subjects compliant who are enrolled in a MTM program with manual calls versus HealthCall

This percentage is comparable to compliance rates reported by DeBusk et al. and well exceeds the estimated compliance rates in patients with chronic disease (Figure 1). Given the scalability of HealthCall®, however, high compliance with medication therapy management (MTM) can be achieved with greater efficiency and a substantially lower administrative cost compared to the model used by DeBusk et al.

Patients who were monitored over a 12-month period were 91% compliant to taking their medicines versus 17% in the non-monitored control group

Previous research has demonstrated the high clinical relevance of self-reported MTM compliance. In 1,015 patients with diagnosed coronary artery disease, Gehi et al. found the risk of subsequent cardiac events was more than two times greater in subjects who reported non-compliance with MTM compared to those reporting compliance. This analysis further demonstrates the importance of increased communication and individualized care that HealthCall® provides.

Learn more about Medical Communications and Relationship Management.

 

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