Healthcall, LLC - An advanced system of information management and communications technologies designed to provide better, more informed communication between patients and their healthcare providers.

HealthCall provides high touch for patients and low impact on care professionals.

The prevalence and incidence of chronic disease (heart failure, diabetes, obesity, etc.) continues to escalate and accounts for an estimated $1.4 trillion out of 1.7 trillion, or 82% of the total annual healthcare expenditure in the United States. This equates to 17% of gross domestic product (GDP) and is projected to exceed 20%, or $1 out of every $5 by 2015 (Centers for Disease Control).

While chronic disease is nothing new, the current healthcare system is largely designed for acute care focused on episodic events, versus chronic care that requires more frequent and consistent care over time. Some experts characterize the current health care system as reactive versus proactive care.

Caring for chronic populations is a daunting burden and strains all sectors of the US healthcare system. Providing optimal care to evidence-based guidelines requires coordinated effort involving multiple specialists, numerous medications, on-going health education, and more frequent and consistent clinical management.

Unfortunately, healthcare professionals are already pressed for time and suffering from a "time deprivation" epidemic -- they simply do not have the time to directly reach out or follow up with patients.

• Care professionals from different sectors use HealthCall® to automate patient interactions to collect current and relevant health information in an evidence-based standards methodology.
• HealthCall can help automate recurring communications from patient calls to complex clinical workflows, including sending letters and calling patients, faxing physicians, and emailing administrators.
• The HealthCall solution enables management by exception, improves workflow, facilitates collaboration, and reinforces education. The extensive business logic within the HealthCall solution enables large, multi-site, national deployments.

Automated Patient Response™ programs are sets of assessment questions based on standard treatment guidelines that encompass all of the key aspects of care for major diseases and health practices.

Using the CustomCall™ technology, standard programs can be edited, and new programs can be created for specific patient populations or for individual patients.

To ensure clinical effectiveness, assessment questions within the health programs can be customized to the needs of the individual patient on three levels: selection, context, and risk emphasis. Questions are grouped by signs, symptoms, life style, and compliance.

In addition to providing current and relevant information directly to the healthcare professional, Healthcall™ programs serve to help educate and reinforce positive behavioral lifestyle choices.

CustomCall™ technology enables programs to be created and quickly deployed in the outpatient setting in conjunction with virtually any healthcare program.