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HealthCall has developed a new and proven method enabling the communication of more timely and relevant health information between healthcare professionals and patients.

Staying in touch leads to optimal care. Patients simply answer a few questions regarding their current health using any touchtone phone or web browser. Sophisticated HealthCall technology analyzes their responses for potential risk and conveys relevant information directly to their healthcare professional(s).
HealthCall tracks small changes in the patient’s health that continually happen over time. This automated process provides advanced medical insight of how a patient responds to different care options. Making changes sooner reduces the risk of more serious complications.
The economics of clinical relationship management. Financially, closer clinical relationship management has demonstrated increased ancillary revenue (500%), increased direct revenue (direct-to-consumer programs), and increased indirect revenue ($12 returned for every $1 invested).
Proactively responding to a patient’s needs before an episodic event means that, in addition to better care, better decisions can be made financially. Patients can be directed to the physician’s office or out-patient care, depending upon payor requirements.Staying in touch and providing a higher degree of quality care increases patient loyalty; financially this translates into recurring revenue. Revenue that is generated in the out-patient setting.
Reducing non-value-added activities and the burden of routine calls related to chronic populations allows more time for seeing new patients which can be billable at higher rates. Higher quality outcomes may lead to greater reimbursement under pay-for-performance.
Using HealthCall, clients are able to identify patients at high risk, monitor their progress, and provide medical interventions proactively. In heart failure studies HealthCall has demonstrated decreased readmission rates (72% reduction), increased medication compliance (90% compliance), and decreased length of stay (LOS).
HealthCall enables improved clinical management and more frequent patient communication while reducing the time and resource burden on the provider. Expressed another way, HealthCall provides high touch for the patient with low impact on the provider.
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