Tools
HealthCall Interactive Dashboard
Interactive dashboard connects data and patients in realtime–your way.
HealthCall interactive dashboards provide important insights and near real-time information, helping managers and care team members make better decisions about patient care. Easily customize the dashboard for monitoring a variety of quantitative and qualitative measures, along with personalized colors, labels, date ranges, and views.
Interact directly with the visual dashboard by simply clicking on the graphs, drilling-down to access multi-layered data and related patients instantly. This increased reliance on analytics takes the guesswork out of day-to-day operations that lead to quality outcomes ensuring a greater return on investment.
HealthCall Interactive Dashboard
Encounter Management
Intuitive charting and assessments. Superior outcomes.
HealthCall’s Encounter Management tools streamline individual patient assessments while optimizing overall caregiver staff and resource allocation.
By providing real-time patient-response analysis and decision support, these tools improve the efficacy of patient encounters. Additionally, they allow for the monitoring and management of large, geographically dispersed care teams. This creates enhanced caregiver confidence, higher staff productivity, improved clinical outcomes, and healthier, happier patients.
HealthCall Encounter Management
Proven Care Plans
One Platform. Unlimited Programs.
Build on a nationwide network of outcome-proven, customizable Care Programs. Like running apps on a smart phone, the HealthCall platform supports an unlimited number of clinical and administrative programs.
HealthCall offers a comprehensive suite of Care Plans, each serving as a guide to following best practices in the care and management of a health condition for both the care team and the patient. Through a system of education, coaching, and monitoring of signs and symptoms, HealthCall Care Plans engage patients, promote self-management and healthy living, and facilitate increased collaboration on behalf of the care team and providers.
Care team members with appropriate access have the option to quickly and easily individualized Care Plans to meet unique patient needs. For example providers can add assessment questions, add baseline measures, adjust decision support tools, change outreach schedules and set communication preferences.
Care Programs are highly flexible and can consist of in-home encounters, phone encounters, as well as automated health assessments. Scheduling, encounter management, automated assessments, and device-based remote care monitoring are seamlessly integrated within Care Plans.
This improved clinical management and patient-centric approach consistently demonstrate increased patient engagement, healthier self-care behaviors, and higher quality outcomes.
HealthCall Care Plans
Remote Patient Monitoring
Automating Proactive Care
Our patented Automated Patient Response™ (APR™) system automates routine patient interactions and assessments, significantly improving patient engagement with minimal impact on your staff.
Continually advanced over 15 years and millions of patients, HealthCall conducts thousands of interactive APR assessments daily, providing more proactive care for larger populations in less time.
This system intelligently uses a series of modalities—telephone, email, and text—to contact patients, and allows them to respond in the manner most convenient to them. A full complement of Bluetooth-enabled devices is supported, including weight scales, blood pressure cuffs, pulse oximetry, and activity trackers. It’s also fully integrated—which means all modalities are linked and easily individualized to provide a superior patient experience. And, it’s flexible: in addition to managing chronic disease, use the APR™ system to replenish supplies, measure patient satisfaction, send appointment reminders, verify insurance, and more.
How it works, in five simple steps.
- The patient is contacted at prescribed intervals within their care plan—the patient can respond in a manner most convenient for them.
- The patient answers a brief health assessment individualized by the healthcare team. Questions relate to key signs, symptoms, lifestyle, and adherence.
- Data is stored and analyzed by the HealthCall decision-support tools.
- Scores outside prescribed limits are identified for immediate intervention, and the appropriate individuals are notified.
- Healthcare professionals access HealthCall via a secure connection and are alerted on a variety of devices. On the monitoring screen, patients with elevated risk are prioritized and flagged for easy identification. Clicking on the patient’s name reveals the complete status of the assessment. Reports are easily generated.
HealthCall APR™
Care Team Networks
A true team-oriented approach to care.
Care teams provide individualize care specific to each patient’s needs, safely and securely communicate with their members, and easily share information getting people the help they need.
Instantly monitor the progress of referrals and track outcomes.
- Hospital enrolls patient in post-discharge care program via HealthCall
- HealthCall alerts care team members to needed care
- Hospital receives real-time encounter and outcome reports
- Patient receives better care!
Connected Care Coordination
Disparate systems, inefficient processes, and bureaucratic red tape along with privacy and security concerns can create roadblocks to better care. Working together in a HIPAA-compliant, cloud-based environment, the HealthCall Care Network ensures that only those users with a vested interest can view relevant and legally permissible information.
In real-time assessments are scheduled, action items are assigned, and reports are shared. The entire care team is connected and engaged — this enhances accountability, ensures transparency, and ultimately delivers a higher level of patient care.
Need to schedule transportation, arrange a meal, or delivery of medical equipment for your patient? Now you can, quickly and securely.
The Care Network is one of the many ways HealthCall helps dramatically improve the lives of the individuals you serve while greatly decreasing the costs to the community.
Integrated Scheduling
Orchestrate and optimize schedules in one convenient place.
Schedule patient encounters, manage team productivity, and discover new efficiencies with the HealthCall Integrated Scheduling tool.
Managing large care teams—and the patients they serve—is a complicated task. HealthCall brings it together in one place, allowing you to easily link patients and care team members and identify opportunities to optimize resources. It’s a win-win for care teams and patients.
HealthCall Integrated Scheduling
Wellness Screening
Preventing COVID-19 Infection.
Automate proactive screening of frontline workers for key signs and symptoms to reduce contagion, promote wellbeing, and mitigate liability.
Daily monitoring helps identify those at risk, reducing the likelihood of infecting others. People with COVID-19 symptoms, for example, can then be remotely monitored via the HealthCall telehealth platform during their recovery and quarantine period.
Accessible via all popular smartphones, the patented HealthCall Automated Patient Response (APR™) system enables a highly scalable process to screen and monitor large workforces across multiple shifts and locations.
Patient Health Record
Track vital patient data—and more.
An intuitive electronic health record can be the key to success for efficient and effective patient care. HealthCall EHR functions are fully integrated with HealthCall remote care, APR health assessments, encounter management, and automated resupply.
Our Patient Health Record focuses on highly relevant clinical care.
HealthCall Patient Health Record
Report Generator
Make data meaningful with powerful reports.
HealthCall tracks a wealth of patient data—and it makes it easy for care team members to transform that data into clear, actionable reports.
Our Report Generator’s powerful and flexible interface allows your team to run reports on a variety of outcome measures, including readmission, length of stay, adherence, and more. It can also help identify trends in key performance indicators that lead to more effective care—and, ultimately, increased patient satisfaction.
HealthCall Report Generator
Integration Solutions
Built for easy integration.
HealthCall’s custom application program interfaces make it easy to integrate with other healthcare systems and applications. We’ve implemented hundreds of integrations over the years, including everything from simple flat-file exchanges to HL7 and real-time data exchanges.
In every case, our goal is to make HealthCall conform to the user’s system and operations—not the other way around. We’ll work directly with your IT and clinical teams to gain a clear understanding of your needs, limitations, and opportunities. Then we’ll create a seamless integration solution that makes HealthCall a welcome addition to your existing system.
HealthCall Integration Solutions
Support and Services
Comprehensive support that puts your needs first.
HealthCall’s support and services are another way we set ourselves apart from the competition.
Our experts will work with you and your organization to make sure your HealthCall system is up and running as quickly as possible—usually within just four to six weeks. Our online tutorials, care specialist webinar trainings, and HealthCall-U make the implementation process easy and seamless. And long after implementation, we’ll still be standing by with a dedicated, U.S.-based support team.
HealthCall Support and Services
