Better outcomes for more people without the device.
Remote Patient Monitoring (RPM)
Highly versatile remote patient monitoring has been proven throughout healthcare. HealthCall’s RPM platform is accessible, scalable, cost-effective, and customizable.
Scalable remote patient monitoring with a personal touch
HealthCall’s Remote Patient Monitoring platform uses SMS text messaging, email, and phone calls to encourage, educate, and assess patient progress — without devices.
Patented technology engages patients through an intelligent sequence of texting, email, and automated phone outreach to provide a superior experience enabling patients to respond in a way most convenient to them.
The automated HealthCall RPM interacts directly with patients to collect current and relevant information. Sophisticated risk-based decision support tools alert providers in real-time to take appropriate action when patient responses are outside of prescribed limits. For patients with unique clinical needs, elements within the monitoring programs can easily be individualized by the patient.
Beyond technology, HealthCall RPM acts as an extension of the care professional by applying behavioral health methodologies proven to empower and encourage healthier self-care behaviors.
Individualized Care
HealthCall RPM automates the communication of more timely and relevant health information with patients enabling care professionals to focus on the right patients at the right time.
High touch for patients. Low impact on you.
The cost-effective, scalable HealthCall model casts a broader care net to monitor larger populations and proactively identify rising risk individuals. Realtime alerts allow a process of management-by-exception enabling limited care teams to focus on the right patients at the right time.
By monitoring subtle changes related to key signs and symptoms, care professionals are alerted to patients early as they begin to trend outside of limits, to provide more appropriate proactive care mitigating the need for hospitalization or expensive emergency services.
“We switched to HealthCall for the greater flexibility and lower cost of ownership. HealthCall is easier to use and we can use it in other programs and reach a wider patient population.”
Managing by exception with a personal touch
Whenever a patient’s response falls outside of their prescribed parameters, HealthCall RPM flags the patient’s chart. Risk stratification tools prioritize follow-up calls accordingly. A huge patient population can be managed efficiently and effectively by very few staff.
Not only that, but care team members can focus on the right patients at the right time, providing patient-centric care where it’s needed most as they interact with patients during critical follow-up calls.”
L. Collins
Chief Clinical Officer
Home Health Services
Scaleability Examples
Rapid
Rapid Ramp-up
Ready-to-use Customizable Programs
Standalone or Fully Integrated
HealthCall RPM stats
6.9 Million
Patients enrolled
11.7 Million
Automated interactions
800,000
Robust Features
Device-based Monitoring for the 4%
For the small subset of patients who may benefit from physical monitoring devices, HealthCall supports both physical device readings and patient-reported outcomes. The real-time tracking and trending of both device metrics and patient-reported outcomes appear within the same interface.
Available third-party biometric devices include weight scales, blood pressure cuffs, pulse oximetry, and activity wrist bands. Through the HealthCall device API (application program interface) third-party device manufacturers and distributors build seamless integrations to display their device readings directly within the HealthCall interface. Decision support tools can then graph data along with alerting appropriate staff when readings are outside of prescribed patient-specific limits.
Related Client Success Stories
Galveston Health District Launches HealthCall to Monitor COVID-19 Cases
Galveston County Health District (GCHD) launched a new innovative patient care system with HealthCall to help monitor active COVID-19 cases in Galveston County.
HealthCall Launches COVID-19 Telehealth Screening and Monitoring Application
Providers and paramedics can immediately begin using a web-based coronavirus screening and monitoring application to help patients remotely.
Program Saves Hospitals Over $1.5 Million While Reducing 911 Utilization
Plano Fire-Rescue advances community paramedicine. Joshua Clouse, BSBM, CP-C, Lic-P, a firefighter-paramedic with Plano Fire-Rescue was an early adopter of Community Paramedicine, a program advancing the role of paramedics in post-hospital, in-home care.
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Since 2003, HealthCall has been leading the advancement of care delivery in the most challenging environments, in our homes, streets, prisons, and shelters by empowering multidisciplinary care teams to provide highly personalized care with superior outcomes. The patented HealthCall care delivery platform enables exceptional versatility in clinical documentation, care coordination, and patient engagement with program-specific clinical and administrative process automation. HealthCall is the #1 Care Delivery platform supporting millions of patients and proven in hundreds of implementations nationwide including: Community Paramedicine Platform, Mobile Integrated Health Platform, CP-MIH Platform, Chronic Care Management Platform, Behavioral Health and Mental Health Platform, HME Resupply Platform, Remote Patient Monitoring Platform, RPM Platform, Hospital at Home Platform, Telehealth Virtual Care Platform, Occupational Health Platform, and many others.