healthcall header cover photo

The #1 Care Delivery Platform™
Connect Seamlessly.
Document Freely.
Advance Outcomes.

HealthCall provides the #1 care delivery platform proven in the most challenging environments: in our homes, streets, prisons, and shelters. Advanced process automation with integrated EHR, care coordination and patient engagement fosters collaboration, eases administrative burdens and increases efficiency to enable better care for more people in less time.

Programs We Offer

We help clients launch new programs quickly with a combination of ready-to-use tools and customized assessments built on years of successful implementations.

Community Care

✓  911 Call Reduction
✓  Underinsured/Uninsured
✓  Fall Risk
✓  Community Outreach
✓  ANSWERS Wellness

Chronic Care Management

✓ Readmission Reduction
✓ Heart Failure
✓ Diabetic Care
✓ COPD/Pneumonia

Remote Patient Monitoring

✓  Capture Biometrics
✓  Graph Readings
✓  Patient Reporting
✓  Real Time Integrations
✓  Secure Telehealth
✓ Remote Patient Monitoring
(RPM)

Occupational Health

✓ Health Screening
✓ Drug Screening
✓ Treat-on-Scene

Hospital at Home

✓ Transitional Care Management
✓ High-Risk Care (HRC)
✓ Joint Replacement

Population Health

✓ Gaps-in-Care
✓ Wellness
✓ Community Care
✓ Diabetic Management
✓ High-risk Pregnancy

COVID Care

✓ Telehealth Symptom Screening
✓ On-site testing
✓ Automated Monitoring of
   Quarantined Populations
✓ Wellness Monitoring

Behavioral Health

✓ Substance Abuse
✓ Anonymous Referral
✓ Depression and Suicide

Fully Integrated Cloud-Based Platform

Trusted platform for mission critical care backed by our secure, highly extensible architecture
proven in the real world — in homes, streets, prisons, and shelters.

Care Coordination

  • Care Network
  • Task Collaboration
  • Call Center Tools
  • Care Plans
  • Task Manager
  • Telehealth Video
  • Decision Support Tools
  • Workflow Management

Electronic Health Record

  • SMART Charts
  • Clinical Status
  • Medication Record
  • History ICD10
  • Robust Notes
  • Document Management
  • Goals Tracking
  • Patient Portal

Patient Engagement

  • APR Assessments
  • Remote Patient Monitoring RPM
  • Health Literacy
  • Live Transfer
  • Universal Device Support
  • Telehealth Video
  • Patient Portal

Building Blocks for Advancing Care

How does HealthCall work? Interact below to see the core building blocks that make our program unique to the marketplace.

Remote Patient Monitoring (RPM)

Proactive Patient Care

Free from costly proprietary devices; HealthCall captures biometrics from a variety of devices, including blood pressure cuffs, weight scales, activity wrist bands, and pulse oximeters.

Readings are displayed and graphed along
with patient-reported outcome measures.
Biometrics device manufacturers can now
build near real time integrations via the
HealthCall Device API.

Secure Telehealth Video

Fully Integrated, No App, Easy Billing

Designed for virtual care and Emergency Triage, Treat, and Transport (ET3) initiatives. HealthCall video service provides secure, quality live streaming for up to 4 people.

Easily launch video directly within the HealthCall platform to invite patients, care providers, and others. Recipients simply click on the secure link to join the video conference. No apps to install, no registration and no licensing make HealthCall video easy, secure, and highly scalable.

Fully integrated video streamlines and automates documentation and billing. Participants, time, duration, encounter notes, and assessment data can be automatically exported for billing.

Proven Care Plans

Better Outcomes Faster

Drawing on HealthCall-based studies and the successful implementation of hundreds of programs, HealthCall offers a comprehensive suite of Care Programs, each serving as a guide to following best practices in the care and management of specific health conditions.

HealthCall Care Programs engage patients, promote self-management and healthy living, and facilitate increased collaboration on behalf of the care team and providers.

These highly customizable Care Programs enable rapid deployment with greater financial and clinical success.

SMART Charts

Unprecedented Flexibility

HealthCall SMART Charts – Sets of Multidisciplinary Assessments at the Right Time provide the fastest way to accurately document patient care in one system.

Quickly document both incident and scheduled care within the same longitudinal patient chart.

Easily add standard and custom assessments to any encounter as needed.

Flexible Patient Engagement

Proactive Patient Care

The patented HealthCall-APR™ (Automated Patient Response) system automates routine patient interactions while educating and encouraging patients toward healthier self-care.

This automated risk-based monitoring system acts as an extension of the care team engaging patients via phone, web, text, or email in proactively tracking key signs and symptoms.

These insights provided by the HealthCall-APR™ help care team members make changes in patient care sooner which reduces the risk of more serious complications while significantly reducing the utilization of healthcare resources.

By enabling a process of management-by-exception, this proactive care model provides a high level of patient touch while reducing the impact on care teams.

Community Care Network

Scaleable Collaboration

Easily connect social services, community services, physicians, homeless shelters, EMS, corrections facilities, and law enforcement within a secure, HIPAA-compliant care coordination network.

Grant access to in-network and out-of-network providers who are involved in the direct care of patients.

A simple invitation within HealthCall begins the quick verification process of adding new care team providers. Users select which patients and content to share.

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