Community Paramedicine & Mobile Integrated Healthcare Platform
Go Beyond Emergency Care
The field of paramedicine continues to expand beyond emergency care as a way to close the gap that exists in rural and underserved urban communities where inordinate numbers of elderly citizens, immigrants, and impoverished families often struggle to receive even the most basic care. These programs are often referred to as Community Paramedicine or Mobile Integrated Health (CP-MIH).
Today, CP-MIH programs are successfully addressing the most daunting challenges facing the US unduly and disproportionately fall upon our local communities: escalating chronic disease, aging population, surging mental health and substance abuse, rising immigration, growing homelessness, and increasing uninsured and underinsured.
Due to the nature of these challenges, community paramedicine and mobile integrated health programs are incredibly diverse and require a high degree of flexibility to adapt to the specific needs of partners and available resources within the community.
“People talk about fire prevention, like making sure the sprinklers work. I call what we’re doing EMS prevention, and it’s already helping our patients have a higher quality of life at home without hospital visits.”
One Platform, Hundreds of Programs
HealthCall offers a comprehensive suite of outcomes-proven Programs, each serving as a guide to both patients and care team members in following best practices and evidence-based medicine.
Lowering 911 call volume (high utilizers)
Decreasing fall risk
Mitigating substance abuse disorders
Reducing mental health-related recidivism
Improving chronic care management and reducing readmissions
Providing on-scene occupational healthcare
Responding to emergency interventions
Learn more about the full suite of HealthCall Programs
Launch your new program quickly
We help clients launch new programs quickly with a combination of ready-to-use tools and customized assessments built on years of successful implementations.
In addition to programs, SMART Charts gives you unprecedented freedom in documentation immediately. In a click of a button, select any of the dozens of HealthCall Standard SMART Charts for clinical and administrative documentation. New clients are typically in production within two to four weeks.
New Programs and Custom SMART Charts can be added after launch as well, typically in just a matter of days.
Connect Your Community
The HealthCall Community Care Network enables public, private, charitable, and faith-based organizations to work more efficiently together while keeping the patient at the center of the care model.
Paramedics, healthcare practitioners, behavioral health, social services, and law enforcement can quickly and easily create security-compliant care teams to collaborate on tasks and share patient information in real-time. Simply select the relevant patient information to share and choose from limited to full access.
Connecting community-wide services and resource within patient-centric care teams enables the delivery of more efficient and appropriate care in less time with better outcomes.
“You get an incarcerated person out of prison and into treatment right away, yes, you save on the monetary costs in terms of jail time, housing, going through the court system…”
Paramedic Enhanced Community Care
For years, Capitol Medical Services (Capitol Medical) built its name and reputation by offering onsite treatment at events, everything from rodeos to concerts to sporting events. When COVID-19 struck last spring and shut down the events industry, Capitol Medical had to pivot quickly.
At first, launching a new technology-driven initiative during the early days of the unfolding COVID-19 pandemic might not have seemed like the right time. But hindsight proved timing is everything—and with the ongoing opioid crisis, there wasn’t another moment to lose.
Gary Downs is a community paramedic for the Crisis Center of Tampa Bay’s community paramedicine program. The Florida based organization launched this new program in 2018 through the support of the Florida Blue Foundation.
Provide Better Care
The Patient-Centric Architecture enabled by the HealthCall Care Delivery platform is specifically designed for providing highly diversified care in the most challenging environments. Unlike other products which are based on an episode of care, HealthCall is built on a patient-centric data model.
Continuum of care (vs Episodic)
HealthCall enables an unprecedented level of versatility in documentation through the use of HealthCall Programs and SMART Charts. Providing diversified care in the field presents unique challenges every day. SMART Charts frees those on scene to maximize their experience and expertise to document all of the important and relevant issues at the point of care. Quickly and easily choose from a wide range of clinically validated and standardized assessment tools such as the PEAT Scale, DAST-10, Frail Scale, PHQ9, CAT Questionnaire, and more.
SMART Charts can also include custom assessments to collect important clinical data, such as specific vitals or Head-to-Toe, as well as administrative information like Time Tracking and Community Referrals.
Download the SMART Charts Sales Sheet
Follow Best Practices
“We have very limited communication modalities in offshore medicine, and the medium that connects our medical team to these rigs in the Gulf is HealthCall”
Grow Your Program
Explore how the following fully integrated services enable better care for more people in less time.
- Care Network
- Task Collaboration
- Call Center Tools
- Care Plans
- Task Manager
- Telehealth Video
- Decision Support Tools
- Workflow Management
Electronic Health Record
- SMART Charts
- Clinical Status
- Medication Record
- History ICD10
- Robust Notes
- Document Management
- Goals Tracking
- Patient Portal
- ANSWERS® Wellness Programs*
- Behavioral Health*
- Breathe Easy*
- Heart Health*
- High Utilizer Group* (HUG), High Risk Care (HRC)
- Joint Replacement:
- Non-Invasive Ventilation (NIV)*
- PAP therapy, certification, resupply
- Pregnancy Program, High Risk